Xplro.com Help Center
Welcome to the Xplro.com Help Center! Whether you’re here to explore travel guides, shop for travel essentials, or design your own products, we’ve got you covered. Below, you’ll find answers to frequently asked questions and guides on how to use our platform.
1. About Xplro.com
What is Xplro.com?
Xplro.com is an e-commerce and travel blogging platform that provides high-quality travel guides and a curated selection of printed T-shirts, travel essentials, and print-on-demand (POD) merchandise. We empower users to design and customize their own products with ease.
Please visit out About Us page for more details.
2. Travel Blog & Encyclopedia
What can I find in the Travel Blog?
Our blog provides in-depth travel guides, itineraries, tips, and insights on destinations across India and beyond.
How can I contribute to the Travel Encyclopedia?
We welcome travel enthusiasts to share experiences, tips, and recommendations. Contact us here to submit your content.
3. Shopping on Xplro.com
What products do you sell?
We offer:
- Printed Travel T-Shirts – Unique designs inspired by travel themes.
- Travel Accessories & Essentials – Practical items for comfortable travel.
- Print-on-Demand (POD) Products – Customizable T-shirts, mugs, tote bags, and more.
How can I place an order?
- Browse the shop and add products to your cart.
- Customize (if applicable) and proceed to checkout.
- Enter your details and make payment.
- Receive an order confirmation email.
What payment methods do you accept?
We accept all major credit/debit cards, UPI, net banking, and digital wallets.
How long does delivery take?
Refer: Shipping and Delivery Policy
How can I track my order?
Once shipped, you will receive a tracking link via email or SMS.
Do you offer international shipping?
Currently, we deliver within India, but international shipping options will be available soon.
4. Custom Product Design (Print-on-Demand)
How can I design my own product?
- Choose a product from the Customize Your Own section.
- Upload your design or use our built-in editor.
- Preview your product and place an order.
What file formats are supported for custom designs?
We accept PNG, JPG files. Ensure high resolution for the best print quality.
Can I return or exchange custom products?
Since custom products are made-to-order, they cannot be returned or exchanged unless they are defective or incorrect.
5. Returns, Refunds & Cancellations
Refer: Cancellation & Refund Policy
6. Account & Support
Do I need an account to place an order?
Yes, having an account allows you to track orders and save preferences.
How do I contact customer support?
Refer our Contact US page.